IOG Annual Report 2009

21 Oct 2009

The IOG is required to report annually to the Telecom Board and Commerce Commission on Telecom's Compliance with the Undertakings. Today the IOG released its first Annual Report.

IOG Reasons for the Decision re Vodafone and Kordia Complaint against Telecom Wholesale

27 Aug 2009

The IOG today released the Reasons for the Decision on complaints made by Vodafone and Kordia that Telecom Wholesale had breached the Undertakings with its Loyalty Discount Offers. The Decision was released on 27 August 2009. The IOG note that they have no further formal role in this matter. The IOG expects the Commerce Commission to consider the IOG’s decision before the Commission decides what, if any, further action is appropriate.

IOG Decision re Vodafone & Kordia Complaint against Telecom Wholesale

27 Aug 2009

The IOG today issued its decision on complaints made by Vodafone and Kordia that Telecom Wholesale had breached the Undertakings.

Telecom Key Performance Indicator (KPI) Reporting

16 Jan 2009

The Undertakings require Telecom, in consultation with the Independent Oversight Group (IOG), to prepare key performance indicators (KPIs) related to compliance with the Undertakings. These indicators have been considered by the IOG and are reported via the Telecom website.

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